Shipping policy
SHIPPING POLICY – RIOZ LONDON
At Rioz London, we are committed to getting your order to you as quickly and safely as possible.
PROCESSING TIME
- All orders are processed within 1–3 business days (excluding weekends and public holidays).
- You will receive a confirmation email with tracking information once your order has been shipped.
SHIPPING OPTIONS & DELIVERY TIMES
Standard Shipping
- Estimated delivery: 7–10 business days
Please note that delivery times are estimates and may vary depending on your location and external factors.
SHIPPING COSTS
- Shipping fees are calculated at checkout based on your location and selected shipping method.
- Free shipping promotions may be available from time to time. Please check our homepage for current offers.
INTERNATIONAL SHIPPING
- We ship to selected countries worldwide.
- Delivery times and shipping fees vary depending on the destination.
- Any customs duties, taxes, or import fees imposed by the destination country are the responsibility of the customer.
DELIVERY DELAYS
While we do our best to ensure timely delivery, delays may occur due to circumstances beyond our control, including carrier disruptions, customs inspections, severe weather, or peak shipping periods.
Rioz London is not responsible for delays once the package has been handed over to the shipping carrier.
INCORRECT SHIPPING ADDRESS
Please ensure that your shipping address is accurate and complete before placing your order.
Rioz London is not responsible for orders lost, delayed, or returned due to incorrect or incomplete address information provided by the customer.
QUESTIONS?
If you have any questions regarding your order or shipping, please contact us: