Terms of service

TERMS OF SERVICE – RIOZ LONDON

By using our website and placing an order, you agree to the following Terms and Conditions.

1. GENERAL

Rioz London reserves the right to update, modify, or replace these Terms of Service at any time without prior notice. It is your responsibility to review these Terms periodically for any changes.

2. PRODUCTS & PRICING

  • All products are subject to availability.
  • We reserve the right to modify product prices at any time without prior notice.
  • While we strive to ensure that all product descriptions, images, and prices are accurate, errors may occasionally occur. In such cases, Rioz London reserves the right to cancel or amend any affected orders.

3. ORDERS & PAYMENTS

  • All orders must be paid in full at the time of purchase.
  • We accept secure payment methods available at checkout.
  • We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or unauthorized transactions.

4. SHIPPING

  • We aim to process and dispatch orders within the timeframes stated on our website.
  • Delivery times are estimates and are not guaranteed.
  • Rioz London is not responsible for delays caused by shipping carriers, customs procedures, weather conditions, or other circumstances beyond our control.

5. RETURNS & REFUNDS

  • Customers may return eligible items within 30 days of delivery.
  • Returned products must be in their original condition, unworn, unused, and with all original tags attached.
  • For complete information regarding returns and refunds, please refer to our Return & Refund Policy.

6. INTELLECTUAL PROPERTY

All content on this website, including but not limited to logos, images, graphics, product designs, text, and branding, is the property of Rioz London and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

7. PRIVACY

Your privacy is important to us. We collect and process personal information in accordance with our Privacy Policy. By using our website, you consent to such processing.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Rioz London shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

9. GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. CONTACT

For any questions regarding these Terms of Service, please contact us:

📧 info@riozlondon.com